Terms and Conditions
14-Day Lowest Price Guarantee
All purchases at McBain Camera carry a 14-Day Lowest Price Guarantee. If you show us a competitor's ad which is lower than our price McBain Camera Inc. will match it (competitor must have product in stock). We match any full service "bricks and mortar" store within Canada, we are not obligated to match "online only" deals or US store prices. The competitor must be an authorized Canadian dealer for the product being matched. The store we are matching must accept the method of payment you intend use (eg. if you are paying by American Express, the company we are matching must accept American Express as well). If the competitor is adding a shipping charge to the price, we will add a similar charge to our price. Price matching is not applicable to Boxing Day or Boxing Week prices.
Returns and Exchanges
McBain Camera has a 7 day refund or 14 day exchange policy. All merchandise must be returned in original boxing and packages to be elligable for the 7 day refund. Product not returned in new condition may be subject to a re-stocking fee. Product purchased a credit card are subject to a 2% re-stocking fee. All products marked as "Special Order Item" are subject to a 20% restocking fee for cancellations or returns. Shipping, freight, and insurance charges will not be refunded, unless the return is a result of our error.
Although we strive keep the web site 100% accurate, it is inevitable that errors will occur. In the event of a error, we reserve the right to correct them. Some product may be limited to on hand product only. Our prices listed on the site are in $CDN and do not include taxes or shipping charges.
Applicable taxes in Canada
GST will be charged on all shipments within Canada except for shipments to provinces which collect HST in which case HST (Harmonized Sales Tax) will be charged at the provincial rate.
McBain Camera takes the privacy of our customers very seriously. You are not required to provide any personal information to browse our website.
When placing an order on our website, our order processor will collect only information required to process an order and prevent fraud. This information is kept on file as warranty information and will not be sold to any third party.
Any email addresses collected may be used to market or distribute special offers, newsletters, or other information to our customers. As with all other personal information, we will not sell this information to any third party.
All sales of UAVs (unmanned aerial vehicles, also known as drones or flying cameras) are final. The manufacturer's warranty on UAVs covers manufacturer's defects only. Physical damage of any kind is not covered under warranty.
Please be aware that UAVs should only be used with proper training and are intended for the use of persons 18 years of age or older. It is important to remember that there are circumstances where Transport Canada regulations and rules apply. Use of UAV for any reason other than for recreational enjoyment will require a Special Flight Operation Certificate (SFOC) as per Transport Canada aviation regulations. Additional information about commercial operation of a UAV and other details can be obtained by contacting a local office of Transport Canada or by visiting their website.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.