Proudly Canadian

Work at McBain!

Do you want to learn about photography in a relaxed environment? McBain is looking for good salespeople.

The McBain salesperson position is responsible for providing superior customer service and technical sales assistance with photographic equipment and photofinishing services. The individual in this position will need to be up to date on new technology / products and will attend product knowledge seminars supplied by McBain. This individual must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous and helpful manner.

Customer service is a key responsibility for this role however other duties include merchandising, inventory counts and department housekeeping.

Applicants should possess:

  • A good amount of knowledge of photography and digital technology
  • knowledge and experience with video equipment and production is an asset
  • Good knowledge of in-house and out-lab photofinishing services
  • Effective selling skills
  • Self-motivation and ability to take initiative
  • Good common sense, problem solving skills, professionalism and the ability to work effectively under pressure
  • Ability to attend product knowledge seminars
  • Exercise responsible customer service decision-making skills and abilities
  • Knowledge of digital imaging, software and applications
  • Excellent communication skills, both written and verbal
  • Developing towards a strong understanding of computer fundamentals and terminology

Availability Requirements:

Employees must be available to work a flexible schedule; Monday to Sunday, at least 12 to 16 hours per week, day and evening shifts. Employees should be Canadian citizens and must be bondable.

Apply by email: employment@mcbaincamera.com or in person at 10452 Mayfield Road NW, Edmonton, AB



Current Openings:

Part-Time Order Desk Clerk Edmonton Mayfield Square

A big component of McBain is our online presence and sales. McBain is looking for an enthusiastic and detail-oriented person for our Order Desk. The ideal candidate will have extensive experience assisting our online customers and offering solutions as well as fulfilling orders for shipping in a timely fashion. The Order Desk also communicates with customers via online chat as customers browse through our webpage. In this role, you will be the online face of McBain which is often first contact with our current and new customers. Order Desk Representatives are required to be available for inventory and trade shows.

Successful applicants should possess:

  • Ability to learn about the various equipment McBain carries.
  • Organized with the ability to prioritize and work independently.
  • Time management skills required.
  • Solid customer service and communication skills.
  • Energetic with the ability to work in a fast-past environment.
  • Works well in a team environment with a positive attitude.
  • Flexible and adaptable.
  • Ability to lift up to fifty pounds.
  • Working knowledge of content management systems, e-commerce web applications, image editing software and a basic understanding of HTML and CSS as an asset.
  • Eagerness to learn.
  • Ability to work within tight daily deadlines.

Position Priorities

  • Process Online Orders
    • Pick, process and prepare orders for shipping in a timely manner.
    • Manage inter-store transfers of necessary product.
    • Run thorough security checks on customer orders to prevent errors or fraud.
  • Customer Service
    • Assist customers with any questions they have about product or orders.
    • Answer all online chat inquiries during hours of operation.
    • Maintain good communication with customers about the status of their order, backorder, special order and/or in-store pickup
  • Website Maintenance
    • Add new/used product records to the online product database.
    • Tag products for sales and list value added promotional offers.
    • Maintain product landing pages with relevant featured products.
    • Maintain product records to ensure information is current and accurate.
    • Work with the Purchasing Department for all concerns related to inventory.
  • Job description and duties may change according to the business needs.

Availability Requirements:

Employees must be available to work a morning schedule starting at 8:30 AM, Monday to Friday, at least 20 to 25 hours per week.

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Additional Details

  • Job Type: Part-time
  • Pay: $17/hr ($17.50/hr after probation)
  • Expected hours: 20 – 25 per week
  • Benefits: Store discount
  • Ability to commute/relocate: Edmonton, AB: reliably commute or plan to relocate before starting work (required)
  • Experience:
    • Customer service: 3 years (required)
    • Photography: 2 years (required)
  • Location: McBain Mayfield Square, Edmonton, AB (required)
  • Work Location: In person
  • Application deadline: 2025-06-10

Apply by email: employment@mcbaincamera.com or in person at Edmonton Edmonton Mayfield Square location. Successful applicants will be contacted for interviews.