COVID-19 Update on Stores & Services
As Alberta begins its phased reopening McBain will also be slowly reopening its brand locations. Currently our 10805 107th Avenue, Southgate, Sherwood Park Mall, St. Albert Mall, Red Deer and Lethbridge locations are open to customers, our remaining locations are expected to open this week.
While restrictions are lifting in the province, COVID-19 will remain an ongoing concern for all of us. Our goal is to ensure that our customers and staff feel comfortable in our store, which means safety is our top priority. To meet that goal we have taken the following steps:
- Capacity is limited to two customers in the store at a time. For customers lining up to enter, demarcations have been set up for proper social distancing.
- Staff are encouraged to wear face masks, face shields, and latex gloves.
- Staff must practice good social distancing while dealing with customers.
- All customer-facing surfaces are cleaned between customers.
- Demarcations for social distancing have been set up for each till.
- Customers are welcome to try any of our products at the counter, however, they will be asked to wear (and be provided with) gloves while handling any merchandise. Customers will also be asked not to pull any demo camera up their faces.
McBain will continue to monitor any further recommendations made by Alberta Health Services and make any changes necessary to our policies to ensure we are always following the best practices to limit the spread of COVID-19.
More McBain locations will reopen when we have determined it is safe to do so. Please keep an eye on our website and social media feed for future announcements on reopening.
If you are not comfortable entering our store just yet, we completely understand. We are happy to continue offering free shipping for all online orders as well as free curbside pick-up, Tuesday to Saturday from 10 am to 5 pm.
Finally, we would like to thank Alberta’s photographic community for their amazing support during this challenging time. Your passion for photography has kept the lights on here at McBain and that is something we truly appreciate and will never forget.